Royal Enfield brings together the best minds in an environment that inspires great performance and welcomes diverse views. We work with the attitude of ‘customer first’ and believe in bringing new and innovative approaches to our work. We challenge ourselves and others, and insist on the highest ethical standards. At Royal Enfield, we work together with pride and passion to offer a pure motorcycling experience to Royal Enfield riders worldwide.

Royal Enfield nurtures a work environment that encourages creativity and provides opportunities to its employees to become future leaders. With a rich heritage of 116 years that makes us the oldest motorcycle brand in continuous production, we have a hierarchically flat and distributed organisational structure that encourages speed, agility, experimentation and scaling up. We nurture the culture of meritocracy, committed delivery and team work, with a spirit of "know no boundaries”.. We harness our global eco-system by collaborating and co-creating. We encourage open & transparent communication, which fosters learning.

We are committed to making Royal Enfield a highly satisfying place to work. We offer an array of benefits and resources, to encourage our employees to achieve their best at work. We are committed to create and provide an environment for our employees where they can strike a balance between their personal and professional priorities.

Our inclusive onboarding process encourages employees to get on board quickly and start performing at their best. Royal Enfield is on the journey of growth at a fast pace which warrants opportunities of individual growth and development. We recognise and respect the personal and professional development needs of each individual.

At Royal Enfield, we believe diversity makes our culture stronger and our business better. With multiple offices in and outside of India, we’ve been able to attract and retain some of the best talent in the world.

Current Openings
  • Senior Executive-Team member Marquee rides_Rides and Communities Excellence
    Department
    Rides & Community Excellence
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Gurgaon
    Role context and purpose
    • You will contribute to the rides and events in the “ride pure” and “ride-more” (branded) category and help in delivery which will include, conceptualization, planning, implementation and closures. You will work with an objective to enhance the engagement with existing and potential customers and increase brand advocacy through superlative experiences.
    Key Responsibilities
    • -You will contribute to the existing “ride pure” and “ride-more” (branded) events/ marquee rides as per the OTIF measures
    • -You will conceptualize and design new rides and events for rides pure and ride more (branded events), deploy the pilot and convert the initiative into an SOP for ongoing implementation
    • -You will define the proof of concept for ride, ride more and ride-pure activities and events and create the SOPs and guidelines You will also review and these SOPs at regular intervals to ensure relevance
    • -You will create briefs for all the events including the nature of ride, plan, target group, timelines and other details required for execution
    • -You will provide the brief for the event to the content and digital teams across the all the three phase i.e. pre-ride, rides for ensuring creative design while seeking inputs from all relevant stakeholders, You will partner with various teams for ensuring OTIF creation and dissemination of content
    • -You will prepare the revenue expenditure for the ride/ event including a detailed recce, estimate supported by quotations and pre-bookings are healthy practices for further approvals
    • -You will ensure landing of SOPs to the user groups/ stakeholders and ensure implementation in line with the guidelines and norms
    • -You will review the effectiveness of various ride more and ride pure events and ensure continuous improvement to provide a better experience to the riders
    • -You will provide inputs to Head R&C for budget creation and track the budget on an ongoing basis for various events basis 4QP and highlight any
    • -You will work with the PR team to create and disseminate content for Rides to R&C Activation leads/dealers to promote Rides and expand the riding community
    Success matrics of the role
    • -your role will depend on the following measures but not limited to:
    • -Expansion of the riding segment and share of Royal Enfield
    • -OTIF delivery on various rides and events
    • -Ensuring effective rides closure
    • -Impact of the events on brand building and funnel
    • -OTIF delivery on various projects and launches
    Scope and Impact
    • -You will have a contributory role in managing a part budget of >100 Cr for various rides events. This will include tracking and monitoring the budgetary spends.
    Network and stakeholders
    • As a member of R&C Excellence you will work with teams within, especially the R&C Activation teams, and outside the organization to deliver efficiently and effectively on the rides agenda
    What are we looking for?
    • -You have passion for motorcycles and are competent in motorcycle riding and handling skills in various types of terrain and --Weather conditions You are willing to travel extensively and across different terrains
    • -You have proven experience of at least 7-13 years in conceptualising, designing and successfully executing unique experiences/ events for a brand / experience with RE community
    • -You are able to connect with individuals from diverse background (cultural, regional, socio-economic, gender, professional etc.) with ease and have the ability to manage group dynamics
    • -You have a deep understanding of the riding segment, influencer's and future of riding
    • -You are comfortable working in an unknown, changing environment and have the ability to manage diverse teams across multiple projects under pressure
    • -You are comfortable working within matrix structures
    • -You have a track record of managing a team effectively and able to drive high performance whilst maximizing available resources and maintaining high morale
    Additional Details
    Educational Qualification
    • Graduate
    Experience
    • You have proven experience of at least 7-13 years in conceptualizing, designing and successfully executing unique experiences/ events for a brand / experience with RE community
  • Team Manager-GENUINE MOTORCYCLE ACCESSORIES
    Department
    Business- Motorcycle Accessories
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Head
    Reports to - (Administratively)
    Head
    Reportees
    0
    Location
    Gurgaon
    Role context and purpose
    • As the Marketing - Team Manager (GMA) for Royal Enfield, you will be part of the Global Commercial Organization and report to the Head - Genuine Motorcycle Accessories.
    • You will be responsible for planning & executing the market strategy and brand development roadmap for GMA. You will contribute to strategic business planning process annually, owning the commercial calendar for marketing, maximizing the reach of GMA to our target audience.
    • You will work closely with cross functional teams comprising of Product Strategy, Design, Sourcing, Sales & Brand Strategy for delivering the business and brand objectives.
    Key Responsibilities
    • Work closely with each market & their dealers to maximize sales opportunities in accordance with agreed commercial objectives.
    • Define and execute the business growth strategy for identified markets in line with the overall blueprint and customize each one in view the specific market dynamics and environment.
    • Develop the GMA Annual Marketing Calendar including setting of financial targets and projections for growth then execute the approved plan.
    • You will drive the achievement of overall revenues, volumes and profitability targets defined for the various regions in the International markets while focussing on growth across all key product lines and categories.
    • Work with the market to build & drive retail capability of GMA within dealerships & on-line.
    • You will deliver on the strategy for brand, marketing, PR and in the markets and enable adaption of programs and assets for local markets for expanding the reach, increasing share of search & enquiries and funnel conversion.
    • You will focus on quality of dealers and delivering customer experience through them; expand the availability and visibility of the full range of Royal Enfield GMA products.
    • You will lead and manage programs in liaison with the excellence teams at HQ to continually improve business processes, productivity, collaboration, customer connect and drive effectiveness.
    Success matrics of the role
    • -Delivery on the sales plan – markets, revenue and volumes
    • -Efficiency and Effectiveness of marketing plans.
    • -Brand strength and advocacy
    • -Effectiveness of budgetary spends
    • -Funnel metrics including expansion and conversion
    • -In depth product knowledge of RE Genuine Motorcycle Accessories
    • -Dealer capability development
    Scope and Impact
    • You will be responsible for revenues of INR 10 Cr and a total budget of INR 2.5 Cr. This will include tracking and monitoring of the budgetary spend.
    Network and stakeholders
    • -You will work within multiple teams within and outside the organization to deliver on the business strategy and operational plan.
    • -Your internal interactions will span from various teams in HQ within GCO, International Business, Marketing, Product Development, Brand Strategy, Product Strategy, Sourcing, Finance & Warehouse.
    • -Working with existing Marketing teams for activation & content.
    What are we looking for?
    • -Strong business and commercial acumen with around 7-10 years experience in a similar import/export environment driving sales growth.
    • -Can do attitude with hands-on approach to business.
    • -Strong negotiation skills & ability to influence outcomes
    • -Effective & punctual communicator with excellent time management skills
    • -Good systems knowledge (SAP experience would be useful)
    • -Adaptable to typical business change scenarios
    • -Ability to quickly establish strong working relationships
    • -Resilient temperament to work in high pressure situations under own initiative
    • -Motorcycle licence holder & Industry experience would be a distinct advantage
    Additional Details
    Educational Qualification
    • MBA/Graduate/Post Graduate
    Experience
    • -Strong business and commercial acumen with around 7-10 years experience in a similar import/export environment driving sales growth.
  • Manager-Learning & Development Manager
    Department
    Human Resources
    Function
    Enabling Function
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Chennai
    Role context and purpose
    • This position will be a Team Player to collaborate at various levels within the organization and collectively work with the team to deliver on the Learning and Development initiatives at various levels at Royal Enfield. It is primarily responsible is for ensuring that all Learning and Development initiatives for all functions focuses on the organizations top priorities respectively. Delivery of engagement is to be in consonance with the Organizations Vision / values / Business Plans.
    • The candidate will play an important role to ensure that all new hires and current workforce
    • 1) Are able to engage and involve basis their Learning requirements in Functional & Behavior skills
    • 2) Are able to deliver excellence on their Job role and build their potential to grow to become eligible for future roles.
    • 3) Attain key KPIs in their delivery for all the functions
    • The candidate will, work with the L&D team and bring in hands on expertise to help and support in simplification of the Training MIS. Additionally monitor and manage along with the team the upkeep of the various data curated / prepared / collated to be feed in to the monthly/quarterly/annually training MIS.
    • Scope of work will include the following
    • 1) Working to help and support in maintenance of the training data (TNA – Needs / Plan / Actual) at all levels and across all functions.
    • 2) Create the MIS details based on current reality and progression that the organizations aspires to achieve ; by creating learning modules and learning opportunities for staff development leading to execution excellence
    Key Responsibilities
    • -Monitor and Maintain the employee training data as per the desired organizations norms
    • -Maintain the criteria of nomination for various programs as plotted on the training calendar
    • -Evolve the learning management system (LMS) with curated content to continuously monitor knowledge and capability
    Success matrics of the role
    • -Monthly updation of the Planned V/s actual training delivery as per the training calendar
    • -Weekly updates on the various program nominations with a 3 weeks lead time to ensure a full house in the program
    Scope and Impact
    • NA
    Network and stakeholders
    • NA
    What are we looking for?
    • Training and Development background and experience
    Additional Details
    Educational Qualification
    • -Full time MBA / Part Time MBA
    • -Training and Development background and experience
    Experience
    • 7 to 10 years in training and development. Can be from BFSI / consumer durables/ automotive industry / IT / ITES .
    • Experienced in Training and Learning function, with exposure to functional and behavioural programmes; Has worked and managed Training Needs Analysis at Mid and Operation level , Experience with training MIS and digital training solutions. Experience with training vendors for the same. Ability to influence people/ stakeholders and the capacity to find alternatives and solutions as well as identify problems.
    • Exceptional communication, relationship management and people skills.
  • Assistant Manager-Area Sales Manager
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Deputy Manager
    Reports to - (Administratively)
    Deputy Manager
    Reportees
    0
    Location
    Alwar
    Role context and purpose
    • -Area Manager - Sales would be responsible for Channel sales in the assigned territory
    Key Responsibilities
    • • Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • • Responsible for the consistent sale of Royal Enfield bike's in the region
    • • Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • • Handling of dealerships in the specified region and Review the Sales process at dealerships
    • • Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • • To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • • To Offer Dealership sales manpower training as required.
    • • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • • Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • • Ensure appropriate MIS reporting
    • • Rides & Customer meets to be organized as per target
    • • Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • • Plan and implement sales promotional activities capturing optimum market shares
    • • Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • • Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • • Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • • % variance in actual v/s planned territory Sales plans and budgets
    • • Improvement in Sales satisfaction index
    • • Dealer Manpower training
    • • Dealer performance and retail targets
    • • MIS Reporting
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Sales Satisfaction index
    • • Dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Sales
    • • Dealer handling and dealer performance
    • • Retail targets
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • -Graduation (BE / B.Tech) / Post Graduation
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management
  • Assistant Manager-Area Sales Manager
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Deputy Manager
    Reports to - (Administratively)
    Deputy Manager
    Reportees
    0
    Location
    Bikaner
    Role context and purpose
    • -Area Manager - Sales would be responsible for Channel sales in the assigned territory.
    Key Responsibilities
    • • Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • • Responsible for the consistent sale of Royal Enfield bike's in the region
    • • Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • • Handling of dealerships in the specified region and Review the Sales process at dealerships
    • • Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • • To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • • To Offer Dealership sales manpower training as required.
    • • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • • Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • • Ensure appropriate MIS reporting
    • • Rides & Customer meets to be organized as per target
    • • Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • • Plan and implement sales promotional activities capturing optimum market shares
    • • Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • • Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • • Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • • % variance in actual v/s planned territory Sales plans and budgets
    • • Improvement in Sales satisfaction index
    • • Dealer Manpower training
    • • Dealer performance and retail targets
    • • MIS Reporting
    • • RECode
    Scope and Impact
    • • Working knowledge in Dealer handling
    • • Sales Satisfaction index
    • • Dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Sales
    • • Dealer handling and dealer performance
    • • Retail targets
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • Graduation (BE / B.Tech) / Post Graduation.
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
  • Assistant Manager-Area Sales Manager
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Manager
    Reportees
    0
    Location
    Pasla, Punjab
    Role context and purpose
    • -Area Manager - Sales would be responsible for Channel sales in the assigned territory.
    Key Responsibilities
    • • Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • • Responsible for the consistent sale of Royal Enfield bike's in the region
    • • Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • • Handling of dealerships in the specified region and Review the Sales process at dealerships
    • • Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • • To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • • To Offer Dealership sales manpower training as required.
    • • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • • Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • • Ensure appropriate MIS reporting
    • • Rides & Customer meets to be organized as per target
    • • Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • • Plan and implement sales promotional activities capturing optimum market shares
    • • Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • • Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • • Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • • % variance in actual v/s planned territory Sales plans and budgets
    • • Improvement in Sales satisfaction index
    • • Dealer Manpower training
    • • Dealer performance and retail targets
    • • MIS Reporting
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Sales Satisfaction index
    • • Dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Sales
    • • Dealer handling and dealer performance
    • • Retail targets
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • Graduation (BE / B.Tech) / Post Graduation
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
  • Assistant Manager-Area Sales Manager
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Team Manager
    Reports to - (Administratively)
    Team Manager
    Reportees
    0
    Location
    Gurgaon
    Role context and purpose
    • Area Manager - Sales would be responsible for Channel sales in the assigned territory.
    Key Responsibilities
    • • Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • • Responsible for the consistent sale of Royal Enfield bike's in the region
    • • Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • • Handling of dealerships in the specified region and Review the Sales process at dealerships
    • • Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • • To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • • To Offer Dealership sales manpower training as required.
    • • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • • Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • • Ensure appropriate MIS reporting
    • • Rides & Customer meets to be organized as per target
    • • Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • • Plan and implement sales promotional activities capturing optimum market shares
    • • Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • • Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • • Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • • % variance in actual v/s planned territory Sales plans and budgets
    • • Improvement in Sales satisfaction index
    • • Dealer Manpower training
    • • Dealer performance and retail targets
    • • MIS Reporting
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Sales Satisfaction index
    • • Dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Sales
    • • Dealer handling and dealer performance
    • • Retail targets
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • Graduation (BE / B.Tech) / Post Graduation
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
  • Manager - After Sales Project Manager
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Team Manager
    Reports to - (Administratively)
    Team Manager
    Reportees
    0
    Location
    Chennai
    Role context and purpose
    • After Sales Project Manager. After sales readiness for new product launch.
    Key Responsibilities
    • -Understand the overall need of business and initiate commercial & technical requirement in Projects.
    • -Synchronize and balance After Sales requirements in project.
    • -Bring forward and follow-up issues to ensure that all After Sales requirements are delivered from and to the project.
    • -Plan, monitor and deliver After Sales requirements in-line with the project plan.
    • -Attend Work group, CFT and Project Reviews meeting.
    • -Identify risks related to project deadlines and present solutions to the project organisation in case of deviations.
    • -Secure Virtual vehicle, prototype vehicles and component for After Sales study and Training.
    • -Report project status to Functional Manager and Commercial Organisation; coordinate all After Sales deliverable with relevant Agencies.
    • -Be aware of future trends, participate in development activities and support to PD on validation.
    • -Prepare, secure and monitor After Sales budget in project.
    Success matrics of the role
    • -Ensure After Sales requirements are captured in project and delivered on time.
    • -Ensure After Sales team is ready for handling new product.
    Scope and Impact
    • NA
    Network and stakeholders
    • -Require to interact with Project team members namely Product Development, Product Strategy, Materials, Marketing, PMO, SPD, After Sales Retail, Training, Technical Support, and Technical Publication.
    What are we looking for?
    • -Excellent Communication.
    • -Customer Focus.
    Additional Details
    Educational Qualification
    • BE- Mechenical
    Experience
    • -Good Technical Knowledge of Automobiles, preferably exposure in either Two wheeler After Sales function or Projects.
    • -Analytical knowledge
  • Sales
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Bhopal
    Role context and purpose
    • This position is responsible for handling dealers in the allocated territory
    Key Responsibilities
    • 1.Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • 2.Responsible for the consistent sale of Royal Enfield bike's in the region
    • 3.Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • 4.Handling of dealerships in the specified region and Review the Sales process at dealerships
    • 5.Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • 6.To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • 7.To Offer Dealership sales manpower training as required.
    • 8.Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • 9.Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • 10.Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • 11.Ensure appropriate MIS reporting
    • 12.Rides & Customer meets to be organized as per target
    • 13.Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • 14.Plan and implement sales promotional activities capturing optimum market shares
    • 15.Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • 16.Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • 17.Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • NA
    Scope and Impact
    • NA
    Network and stakeholders
    • NA
    What are we looking for?
    • 4 years of experience with minimum 3 years in the sales field of the automobile/motorcycle industry
    Additional Details
    Educational Qualification
    • BE / B.Tech / Post Graduation
    Experience
    • 4 years of experience with minimum 3 years in the sales field of the automobile/motorcycle industry
  • Corporate Legal-Team Manager
    Department
    Legal & Compliance
    Function
    Enabling Function
    Reports to - (Functionally)
    Legal Head
    Reports to - (Administratively)
    Legal Head
    Reportees
    0
    Location
    Chennai
    Role context and purpose
    • Brief description on the context and purpose of the role
    • The candidate will be part of the Corporate Legal team and will provide legal support to the internal stakeholders in their line of business.
    Key Responsibilities
    • The Candidate will be required to partner with and support the local teams from various departments to understand the project requirements or risks, complete the contract review and/ or draft, collaborate with the line of business and legal team, and participate in the negotiations, as required.
    • The Candidates will support review and negotiations from a commercial and legal perspective and engage internal subject matter experts, as needed, including, Finance, Procurement, Product development, HR etc .
    • -Contract drafting, review, and negotiations to help internal stakeholders close agreements as per the established company guidelines and TAT’s.
    • -Conducting risk / gap analysis and preparation of deviation reports or memo’s to advise internal stakeholders on various issues and projects.
    • -Legal Research on relevant regulations applicable to the auto industry
    • -Assist in preparing and maintaining legal database for contracts and other legal documents.
    • -Assist in preparing and updating standard templates that may be used by business team to cover various business transactions
    • -Keep track of legal work handle at the business location and update the cross functions as and when required.
    • -Legal Compliance and management: you will have to manage and monitor statutory compliances for UK tech centre.
    • -Patent search and filing: Assist the Product Development team in preparing briefs for Patent Attorney to do patent search / filing.
    Success matrics of the role
    • -Effective coordination with the cross functions
    • -Increasing complexity of contracts
    • -Balancing business interests and legal risks
    • -Constant prioritization
    Scope and Impact
    • -As an Team Manager Legal - you will have to constantly increase the complexity of Contracts to mitigate legal risk in best possible manner.
    • -You will have to constantly prioritize work to meet the business requirements.
    Network and stakeholders
    • -Internal stakeholders includes requester from various departments globally.
    • -Vendors, Dealers, Distributors, Advocates, etc.
    What are we looking for?
    • -Experience in auto industry desirable.
    • -Spoken and Written proficiency on Tamil Language is desirable.
    • -Sound legal knowledge and analytical approach to legal issues (Exposure to Project Management)
    • -Exposure to contract disputes, including alternate dispute resolution mechanisms.
    • -Able to work in the team and having good communication and drafting skill.
    Additional Details
    Educational Qualification
    • LLB degree
    Experience
    • 8-12 years of post-qualification experience as in-house lawyer in a multinational company
  • Team Manager-Corporate Legal
    Department
    Legal & Compliance
    Function
    Finace
    Reports to - (Functionally)
    Head
    Reports to - (Administratively)
    Head
    Reportees
    0
    Location
    Chennai
    Role context and purpose
    • Brief description on the context and purpose of the role
    • The candidate will be part of the Corporate Legal team and will provide legal support to the internal stakeholders in their line of business.
    Key Responsibilities
    • The Candidate will be required to partner with and support the local teams from various departments to understand the project requirements or risks, complete the contract review and/ or draft, collaborate with the line of business and legal team, and participate in the negotiations, as required.
    • The Candidates will support review and negotiations from a commercial and legal perspective and engage internal subject matter experts, as needed, including, Finance, Procurement, Product development, HR etc .
    • -Contract drafting, review, and negotiations to help internal stakeholders close agreements as per the established company guidelines and TAT’s.
    • -Conducting risk / gap analysis and preparation of deviation reports or memo’s to advise internal stakeholders on various issues and projects.
    • -Legal Research on relevant regulations applicable to the auto industry
    • -Assist in preparing and maintaining legal database for contracts and other legal documents.
    • -Assist in preparing and updating standard templates that may be used by business team to cover various business transactions
    • -Keep track of legal work handle at the business location and update the cross functions as and when required.
    • -Legal Compliance and management: you will have to manage and monitor statutory compliances for UK tech centre.
    • -Patent search and filing: Assist the Product Development team in preparing briefs for Patent Attorney to do patent search / filing.
    Success matrics of the role
    • -Effective coordination with the cross functions
    • -Increasing complexity of contracts
    • -Balancing business interests and legal risks
    • -Constant prioritization
    Scope and Impact
    • As an Team Manager Legal - you will have to constantly increase the complexity of Contracts to mitigate legal risk in best possible manner.
    • You will have to constantly prioritize work to meet the business requirements.
    Network and stakeholders
    • -Internal stakeholders includes requester from various departments globally.
    • -Vendors, Dealers, Distributors, Advocates, etc.
    What are we looking for?
    • -Experience in auto industry desirable.
    • -Spoken and Written proficiency on Tamil Language is desirable.
    • -Sound legal knowledge and analytical approach to legal issues (Exposure to Project Management)
    • -Exposure to contract disputes, including alternate dispute resolution mechanisms.
    • -Able to work in the team and having good communication and drafting skill.
    Additional Details
    Educational Qualification
    • LLB degree with 8-12 years of post-qualification experience as in-house lawyer in a multinational company
    Experience
    • 8-12 years of post-qualification experience as in-house lawyer in a multinational company
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Pune
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1. To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2. Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3. Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4. To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5. Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6. To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7. To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies, market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Manager
    Reportees
    0
    Location
    Bhopal
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1. To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2. Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3. Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4. To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5. Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6. To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7. To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Ranchi
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2.Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3.Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5.Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6.To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7.To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Chandigarh
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2.Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3. Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5. Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6. To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7. To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Function Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Kolkatta
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1. To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2. Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3. Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4. To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5. Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6. To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7. To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Function Organisation`
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Ahmedabad
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2.Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3.Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5.Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6.To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7.To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors1
    Additional Details
    Educational Qualification
    • Any Gradate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Function Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Heas
    Reportees
    0
    Location
    Lucknow
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2.Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3.Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5.Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6.To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7.To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Function Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Guwahati
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2.Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3.Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5.Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6.To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7.To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Function Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Jaipur
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2. Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3. Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5.Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6.To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7.To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Gradutate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing-Hyderabad
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Function Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Hyderabad
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2.Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3.Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5.Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6.To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7.To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing-Cochin
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Function Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Kochin
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2.Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3.Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5.Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6.To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7.To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,
    • market research, CRM tools and data-analysis.
    Network and stakeholders
    • •Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Deputy Manager-Regional Marketing-Bangalore
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Function Organisatioin
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Zonal Head
    Reportees
    0
    Location
    Bangalore
    Role context and purpose
    • Regional Marketing lead for the respective Zone, in-order to deliver the Zonal, business funnel at a sub brand level across , Sales, Service, Spares & Rides.
    Key Responsibilities
    • 1.To work closely within Marketing interfaces (Micromarketing, communication/content, CRM, Digital and Insights) to build effective brand recruitment strategy targeting the non-rejector, non-user segment
    • 2.Primary Lead for Royal Enfield's potential and existing customer engagement strategy development and deployment in line with targeted brand recruitment & customer satisfaction scores
    • 3.Lead custodian of building the in-house intelligence on customer segmentation (non users, user-commuters, user-riders) basis consumption & behaviour patterns, shopper behaviour & insights, and Point-of-Sale best practices.
    • 4.To work closely with India business teams across sales, service, spares, dealer development and rides to provide strategic interventions across all their interfaces to enhance customer satisfaction and adoption/advocacy behaviour amongst the user-commuter and user-rider segments
    • 5.Lead custodian of all brand events, product launches, store openings, Press events in India at a regional level.
    • 6.To identify and nurture suitable BTL agency partners to drive the customer engagement strategy & identified BTL events/promotions across targeted markets and touch points in order to deliver the strategic job to be done for each customer segment.
    • 7.To leverage & work closely with the internal Content cell and the CRM cell to strengthen the customer engagement programmes across markets and segments. To own the measurable deployment of these resources and tools to generate targeted brand affinity and satisfaction scores
    Success matrics of the role
    • ? Delivering the In- Store funnel TGT’s (Inquiries, Bookings, Retails)
    • ? Growing Market Share within PST segment across each geography
    • ? Delivering best in class engagement via Experiential events & rides
    Scope and Impact
    • ? Sound grasp on brand management and brand positioning
    • ? Well versed with ATL/BTL engagement and direct/ experiential marketing
    • Methodologies to build brand interactions.
    • ? Working knowledge of trade channels, sales and distribution
    • ? Vendor management and negotiations
    • ? Strong familiarity and comfort with customer insights, shopper behaviour studies,market research, CRM tools and data-analysis.
    Network and stakeholders
    • • Functional reporting to Group Manager – Marketing (India +)
    • • Administrative reporting to Zonal Head Sales – India
    What are we looking for?
    • 1. Ability to manage a wide base of internal stakeholders and their expectations
    • 2. Strong communication skills
    • 3. Ability to manage motivated team
    • 4. Ability to manage deliveries with a stretched bandwidth
    • 5. Strong at maintaining sound working relationships with agency partners and vendors
    Additional Details
    Educational Qualification
    • Any Graduate
    Experience
    • ? At least 6-8 years work experience with premium, lifestyle brand that rely more on direct customer engagement and experiential marketing as a means to build brand affinity as opposed to traditional Above-the-Line routes.
  • Executive-Spares assistant-International Business
    Department
    Service Excellence
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Deputy Manager
    Reports to - (Administratively)
    Deputy Manager
    Reportees
    0
    Location
    Chennai
    Role context and purpose
    • As Spares Assistant for International Business, you will be part of the Global Commercial Organization and report to Team Manager – Export Spares Operation and functionally to Head – After sales International Business.
    • You will be responsible for executing the after sales business strategy roadmap for the assigned market for achieving brand led business growth.
    • You will work with cross functional teams comprising of sales, services, marketing and aftersales for delivering the business and brand objectives.
    Key Responsibilities
    • Parts order execution:
    • ? You will execute parts order received from Channel Partners
    • ? You will maintain data base on spare parts orders and ensure timely availability of accurate data all the time.
    • ? You will prepare MIS on parts order execution.
    • Channel Partner support:
    • ? You will ensure implementation of spare parts processes across the channel partners.
    • ? You will ensure that the spare parts are available to the distributors on time and support the channel partners and dealers in meeting the spare parts targets.
    • ? You will mentor the dealership employees on inventory management and support them in achieving optimum turnover rate.
    • ? You will support dealers on the spares ordering process and manages internal processes for on time delivery of orders.
    • ? You will impart knowledge to channel partners on new models and refresh knowledge on existing spare parts on a time to time basis.
    • ? You will analyze channel partner performance and execute strategy for performance improvement.
    • Support in for Pricing, Part number updation etc for New and updated models:
    • ? You will support in creating and maintaining necessary documents needed by product development, finance and materials team for export of spare parts.
    • ? You will ensure all part details are accurately maintained in relevant documents and SAP.
    • ? You will interact with product development, sourcing, materials and warehouse team for support in timely delivery of orders.
    Success matrics of the role
    • As Spares Assistant, you will be measured on On time - In Full (OTIF) delivery on various goals and performance indicators. These will depend on the focus area for the year. Overall success of your role will depend on the following measures but not limited to:
    • ? Support in Spare parts management for channel partners
    • ? Implementation of various systems & processes related to after sales as per need from After Sales team pertaining to International business
    Scope and Impact
    • NA
    Network and stakeholders
    • ? Distributor – Interact with distributor and help them through their dealers, support in spare parts management.
    • ? Distribution Control Department (DCD) and Ware house – Relationship with various stakeholders in the related departments for quick order execution and dispatch. (Attending weekly meetings etc)
    What are we looking for?
    • ? Technical / Any Degree
    • ? Total work experience of 3-6 years in after sales, spare parts & network development in 2W Industry.
    • ? Self-motivated, result oriented ability to manage ambiguity, ability to work & build a team and good interpersonal skills (Spoken/written English).
    • ? MIS is a must ( Need skills on Excel and PowerPoint )
    • ? Desirable spoken Languages English
    Additional Details
    Educational Qualification
    • Technical Any Degree
    Experience
    • ? Total work experience of 3-6 years in after sales, spare parts & network development in 2W Industry.
  • Deputy Manager-Social Media Specialist
    Department
    Brand Strategy
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Gurgaon
    Role context and purpose
    • The Digital Marketing division of Royal Enfield's Global Brand team is responsible for providing thoughtful, thorough and robust strategy for all digital touch-points (Web, Mobile, Search, Social, Display, and Video) and then executing those recommendations expertly. The team leverages their expertise of each channel to make sure its recommendations are consistently excellent and innovative, and that in-channel performance and data integrity is maximized.
    • You will be a part of this team with specific focus on social media community management for the brand, supporting the team to build an effective and efficient customer nurturing streams. You bring in experience of handling multiple campaigns and multi-tasking between digital agency, reporting and analysis across parallel priority projects. You have a keen attention to details and have a good grip on social media platforms, existing and emerging content formats, data dashboards. A person who is committed, disciplined and number driven and with an eye for catching the tiniest of performance gaps will be a perfect candidate for the role.
    Key Responsibilities
    • -Set and implement social media and communication campaigns to align with marketing strategies
    • -Build strategies for different markets where Royal Enfield has a presence across the globe
    • -Stay tuned and work closely with the Command Centre (Listening Centre) to keep track of trends in the motorcycle industry (Brand, Competition and Category)
    • -Liaise with agency partners to work on text, image and video content for social media accounts in timely fashion
    • -Supervise the ORM manager, keep improvising on responses, keep track of the comments and customer queries
    • -Monitor and report on feedback and online reviews
    • -Organize and participate in events to build community and boost brand awareness
    • -Coordinate with Marketing, PR and Communications teams to ensure brand consistency
    • -Liaise with Development and Sales departments to stay d on new products and features
    • -Build relationships with customers, potential customers, industry professionals and journalists
    • -Stay up-to-date with digital technology trends, emerging social media platforms, new content formats
    Success matrics of the role
    • As the Social Media Specialist you will be measured on OTIF delivery on various goals and performance indicators. These will depend on the focus area for the year. Overall success of your role will depend on the following measures but not limited to:
    • -Increase in overall engagement rates for the brand across social media platforms
    • -Reduction in response time
    Scope and Impact
    • The role is a part of the Digital Team at Royal Enfield - Global Brand Team
    • -Role reports into Lead - Digital Strategy
    • -Works closely with India + and International Marketing Teams
    • -Individual Contributor
    Network and stakeholders
    • -Content Cell
    • -India and International Marketing Teams
    • -IT
    What are we looking for?
    • -Must have a strong nag towards innovations and new digital practices.
    • -Should be a team player with good interpersonal skills.
    • -Preferred being called a geek and lives up to it.
    • -Demonstrates integrity, maturity and a constructive approach to challenges.
    • -Obsessed with details.
    Additional Details
    Educational Qualification
    • Bachelor Degree
    Experience
    • 5 years of experience (3 yrs in a social media agency and 2 years on brand side)
  • Marketing – Gear Business
    Department
    Strategic Initiatives
    Function
    Global Commercial Organization
    Reports to - (Functionally)
    Head- Gear Business
    Reports to - (Administratively)
    Head- Gear Business
    Reportees
    0
    Location
    Gurgaon
    Role context and purpose
    • As the Lead - Marketing Gear Business, you will be part of the Gear Business team within the Global Commercial Organization and report to the Head- Gear Business
    • You will be responsible for developing and executing the micro-marketing strategy for the business with an objective of achieving the revenue and profitability targets and driving brand led growth. You will plan and drive the execution of direct marketing interventions for increasing awareness, reach, & drive funnel conversions to strengthen brand & business.
    Key Responsibilities
    • 1.You will develop the annual marketing plan for the business while keeping in view the target customer segments [existing and prospects], marketing budget and overall business plan
    • 2.You will design marketing programs & campaigns across ATL/BTL & direct channels while keeping in view the demographics, preferences, purchasing behaviour, styles etc. of the target customer segments and leverage analytics/ CRM to drive call-to-action
    • 3.You will define the media plan and channel strategy for all campaigns and obtain necessary inputs and sign-offs from various stakeholders in order to launch/run the campaigns
    • 4.You will launch targeted marketing programs as per the calendar and ensure smooth execution in order to expand the reach, increase the funnel size, increase conversion and maximise the revenue per customer
    • 5.You will create the briefs for various marketing initiatives/ campaigns and work with different teams internally and externally (agencies) to develop impactful content
    • 6.You will establish a process for tracking and monitoring campaign milestones in order to provide pre and post campaign reporting analysis and recommend next steps
    • 7.You will support new product launches and new business initiatives, wherever required, by designing and executing campaigns and marketing events
    • 8.You will be responsible for the retail assets in the store and retail merchandising which will lead to improvement in business as well as best in class customer experience instore.
    Success matrics of the role
    • As the Lead- Marketing, you will be measured on OTIF delivery on various goals and performance indicators. These will depend on the focus area for the year. Overall success of your role will depend on the following measures but not limited to:
    • -Effectiveness and efficiency of the Campaign/ Program – response rate and action
    • -Change in business metrics post campaign execution – increase in enquiry/ search, in-store footfall, sales [depending on the nature of the campaign]
    • -Change in Brand metrics basis activations - TOM, Spont consideration.
    • -Awareness
    • -Revenue generated from the campaign vs. the expense.
    Scope and Impact
    • You will manage a team of three direct reportees managing marketing, PR and Visual Merchandising.
    Network and stakeholders
    • -As the Lead-Marketing, you will work with teams within and outside the organization to deliver efficiently and effectively on campaigns and plans
    • -You will closely liaison with the business head and other business functions to chart marketing plans for delivering growth and business targets
    What are we looking for?
    • -You have experience and understanding of the marketing including product positioning, pricing, promotions, market research, sales and distribution.
    • -You have a deep understanding of our target audiences and the working knowledge of brand/ sub-brand marketing specific marketing
    • -You have strong bias for execution with the ability to prioritize, multi-task, and manage OTIF marketing plans even in high pressure situations
    • -You have strong problem solving skills and have the ability to work independently on programs and initiatives even in circumstances that allow for ambiguity.
    • -You have understanding of visual merchandising, experience in implementing high impact instore assets and ability to generate maximum return through effective marketing plans and direction
    Additional Details
    Educational Qualification
    • MBA
    Experience
    • You have proven experience of 8-10 years in developing and implementing segmentation strategy and micro marketing/ direct marketing programs for a brand in an organisation which is largely built through word-of-mouth advocacy and influencer engagement.
  • Assistant Manager - Retail Merchandising
    Department
    Business- Gear
    Function
    Global Commercial Organization
    Reports to - (Functionally)
    Deputy Manager
    Reports to - (Administratively)
    Head
    Reportees
    0
    Location
    Gurgaon
    Role context and purpose
    • You will be part of the Global Commercial Organization and report to the Manager - Retail (EGS, OGS, SIS)
    Key Responsibilities
    • -To coordinate with product team and plan buying for specialized retail channels i.e EGS, SIS and OGS.
    • -To achieve targeted sell through at category level for all stores.
    • -Monitor weekly sales and to layout strong processes for weekly replenishment and ensure right assortment availability at all stores.
    • -Execute replenishment for stores based on stock performance and availability.
    • -Planning and Maintaining a balanced mix of product at all times at category level basis the sales mix.
    • -Constant liasioning with internal and external teams to ensure smooth processing of plans.
    • -Provide inputs to validate the Open To buy (OTB) and stock gap at season level.
    • -Maintain overall stock cover of 90 days at store level and 45 days stock cover across all categories.
    • -Support in the implementation of the planogram for new stores from a stock perspective.
    • -Undertake market and store visits for customer response, competition mapping and product gap analysis to provide feedback to the Central Product Team.
    • -Participate in weekly reviews with the VM team, Operations team and the manager to track stock status in stores and plan for the coming week accordingly
    • -Take necessary actions to pull back the leftover stock from the stores.
    • -Track and monitor dispatches for timely launches.
    • -Hands on experience in MS Excel.
    Success matrics of the role
    • As the Retail Merchandising you will be measured on OTIF delivery on various goals and performance indicators. These will depend on the focus area for the year. Overall success of your role will depend on the following measures but not limited to:
    • Sell Through
    • -OTB efficiency
    • -Stock Turn and Stock cover
    • -Inventory MIS reporting
    • -Overall Inventory Management
    Scope and Impact
    • Assistant Manager - Retail Merchandising will need to manage inventory planning starting from Planning Buying at store level to achieving seasonal sell through targets for 3 sales channels i.e EGS, SIS and OGS.
    Network and stakeholders
    • Assistant Manager - Retail Merchandising will need to work closely with HO operations team, Product Team, Warehouse and VM team.
    What are we looking for?
    • Experience Level: Should have at least 4 years work experience in Retail Industry with minimum 2 years of experience in Merchandising.
    Additional Details
    Educational Qualification
    • Must be Graduate, MBA shall have an added advantage and will be given preference.
    Experience
    • Experience Level: Should have at least 4 years work experience in Retail Industry with minimum 2 years of experience in Merchandising.
  • Manager-Area Manager - Service
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Head
    Reportees
    0
    Location
    Pune
    Role context and purpose
    • Area Manager - Service would be responsible for after market support in the assigned territory.
    Key Responsibilities
    • • Responsible for Increase of After sales service and thereby increased customer market share.
    • • Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
    • • Ensure prompt, polite and efficient contact with potential and existing customers
    • • Identify their individual needs and provide service required to exceed expectations
    • • Ensure customer satisfaction through quality and timeliness of work done for customers
    • • To maximize customer loyalty and retention, by ensuring that customers receive constant care and attention.
    • • To receive and deliver vehicles which would enhances customer satisfaction and optimizes dealer profitability.
    • • Customer Retention Activities - Free Service camps, Customer meet & initial Quality survey
    • • Customer Complaint :Resolution of All Complaints : Written / verbal complaints within the set deadlines
    • • Preparation of Reports like : Field Technical Information Report / Timely dispatch of FTIR by dealer etc
    • • Managing all service department employees, as well as monitoring their performance.
    • • Maintaining the highest Customer Service Index(CSI) rating by handling customer complaints immediately
    • • Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives.
    • • To receive and deliver vehicles which would enhances customer satisfaction and optimizes workshop profitability.
    Success matrics of the role
    • • % variance in actual v/s planned territory service plans and budgets
    • • Improvement in Customer satisfaction index
    • • Dealer Manpower training
    • • Dealer performance
    • • Labour revenue
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Customer Satisfaction index
    • • dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Service
    • • Dealer handling and dealer performance
    • • Service and Spares targets
    • • BM - India (+)
    • • Dealer principles
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • BE / B.Tech / Diploma
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in After market and dealer management.
  • Deputy Manager-Area Manager - Service
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Jaipur
    Role context and purpose
    • Area Manager - Service would be responsible for after market support in the assigned territory.
    Key Responsibilities
    • • Responsible for Increase of After sales service and thereby increased customer market share.
    • • Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
    • • Ensure prompt, polite and efficient contact with potential and existing customers
    • • Identify their individual needs and provide service required to exceed expectations
    • • Ensure customer satisfaction through quality and timeliness of work done for customers
    • • To maximize customer loyalty and retention, by ensuring that customers receive constant care and attention.
    • • To receive and deliver vehicles which would enhances customer satisfaction and optimizes dealer profitability.
    • • Customer Retention Activities - Free Service camps, Customer meet & initial Quality survey
    • • Customer Complaint :Resolution of All Complaints : Written / verbal complaints within the set deadlines
    • • Preparation of Reports like : Field Technical Information Report / Timely dispatch of FTIR by dealer etc
    • • Managing all service department employees, as well as monitoring their performance.
    • • Maintaining the highest Customer Service Index(CSI) rating by handling customer complaints immediately
    • • Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives.
    • • To receive and deliver vehicles which would enhances customer satisfaction and optimizes workshop profitability.
    Success matrics of the role
    • • % variance in actual v/s planned territory service plans and budgets
    • • Improvement in Customer satisfaction index
    • • Dealer Manpower training
    • • Dealer performance
    • • Labour revenue
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Customer Satisfaction index
    • • dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Service
    • • Dealer handling and dealer performance
    • • Service and Spares targets
    • • BM - India (+)
    • • Dealer principles
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • BE / B.Tech / Diploma
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in After market and dealer management.
  • Deputy Manager-Area Manager - Sales
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Ahmedabad
    Role context and purpose
    • Area Manager - Sales would be responsible for Channel sales in the assigned territory.
    Key Responsibilities
    • • Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • • Responsible for the consistent sale of Royal Enfield bike's in the region
    • • Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • • Handling of dealerships in the specified region and Review the Sales process at dealerships
    • • Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • • To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • • To Offer Dealership sales manpower training as required.
    • • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • • Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • • Ensure appropriate MIS reporting
    • • Rides & Customer meets to be organized as per target
    • • Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • • Plan and implement sales promotional activities capturing optimum market shares
    • • Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • • Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • • Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • • % variance in actual v/s planned territory Sales plans and budgets
    • • Improvement in Sales satisfaction index
    • • Dealer Manpower training
    • • Dealer performance and retail targets
    • • MIS Reporting
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Sales Satisfaction index
    • • dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Sales
    • • Dealer handling and dealer performance
    • • Retail targets
    • • BM - India+(Internal)
    • • Dealer Principle
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • Graduation (BE / B.Tech) / Post Graduation.
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
  • Area Manager - Sales-Deputy Manager
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Delhi
    Role context and purpose
    • Area Manager - Sales would be responsible for Channel sales in the assigned territory.
    Key Responsibilities
    • • Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • • Responsible for the consistent sale of Royal Enfield bike's in the region
    • • Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • • Handling of dealerships in the specified region and Review the Sales process at dealerships
    • • Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • • To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • • To Offer Dealership sales manpower training as required.
    • • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • • Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • • Ensure appropriate MIS reporting
    • • Rides & Customer meets to be organized as per target
    • • Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • • Plan and implement sales promotional activities capturing optimum market shares
    • • Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • • Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • • Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • • % variance in actual v/s planned territory Sales plans and budgets
    • • Improvement in Sales satisfaction index
    • • Dealer Manpower training
    • • Dealer performance and retail targets
    • • MIS Reporting
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Sales Satisfaction index
    • • dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Sales
    • • Dealer handling and dealer performance
    • • Retail targets
    • • BM - India+(Internal)
    • • Dealer Principle
    What are we looking for?
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
    Additional Details
    Educational Qualification
    • Graduation (BE / B.Tech) / Post Graduation.
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
  • Assistant Manager-Area Manager - Sales
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Bareilly
    Role context and purpose
    • Area Manager - Sales would be responsible for Channel sales in the assigned terriotory.
    Key Responsibilities
    • • Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • • Responsible for the consistent sale of Royal Enfield bike's in the region
    • • Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • • Handling of dealerships in the specified region and Review the Sales process at dealerships
    • • Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • • To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • • To Offer Dealership sales manpower training as required.
    • • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • • Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • • Ensure appropriate MIS reporting
    • • Rides & Customer meets to be organized as per target
    • • Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • • Plan and implement sales promotional activities capturing optimum market shares
    • • Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • • Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • • Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • • % variance in actual v/s planned territory Sales plans and budgets
    • • Improvement in Sales satisfaction index
    • • Dealer Manpower training
    • • Dealer performance and retail targets
    • • MIS Reporting
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Sales Satisfaction index
    • • dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Sales
    • • Dealer handling and dealer performance
    • • Retail targets
    • • BM - India+(Internal)
    • • Dealer Principle
    What are we looking for?
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
    Additional Details
    Educational Qualification
    • Graduation (BE / B.Tech) / Post Graduation.
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
  • Deputy Manager-Area Manager - Service
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Hyderabad
    Role context and purpose
    • Area Manager - Service would be responsible for after market support in the assigned terriotory.
    Key Responsibilities
    • • Responsible for Increase of After sales service and thereby increased customer market share.
    • • Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
    • • Ensure prompt, polite and efficient contact with potential and existing customers
    • • Identify their individual needs and provide service required to exceed expectations
    • • Ensure customer satisfaction through quality and timeliness of work done for customers
    • • To maximize customer loyalty and retention, by ensuring that customers receive constant care and attention.
    • • To receive and deliver vehicles which would enhances customer satisfaction and optimizes dealer profitability.
    • • Customer Retention Activities - Free Service camps, Customer meet & initial Quality survey
    • • Customer Complaint :Resolution of All Complaints : Written / verbal complaints within the set deadlines
    • • Preparation of Reports like : Field Technical Information Report / Timely dispatch of FTIR by dealer etc
    • • Managing all service department employees, as well as monitoring their performance.
    • • Maintaining the highest Customer Service Index(CSI) rating by handling customer complaints immediately
    • • Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives.
    • • To receive and deliver vehicles which would enhances customer satisfaction and optimizes workshop profitability.
    Success matrics of the role
    • • % variance in actual v/s planned territory service plans and budgets
    • • Improvement in Customer satisfaction index
    • • Dealer Manpower training
    • • Dealer performance
    • • Labour revenue
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Customer Satisfaction index
    • • dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Service
    • • Dealer handling and dealer performance
    • • Service and Spares targets
    • • Dealer principles
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • BE / B.Tech / Diploma
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in After market and dealer management.
  • Deputy Manager Area Manager - Sales
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Jaipur
    Role context and purpose
    • Area Manager - Sales would be responsible for Channel sales in the assigned terriotory.
    Key Responsibilities
    • • Ensure the sale of number of vehicles based on the goals and objectives as defined by the Regional manager
    • • Responsible for the consistent sale of Royal Enfield bike's in the region
    • • Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, market share, Profitability and overall growth of the organization.
    • • Handling of dealerships in the specified region and Review the Sales process at dealerships
    • • Ensuring that dealers achieve the Retails / Wholesale annual business plan as set up
    • • To Travel as per Fixed Journey Cycle to dealership and review forecasts
    • • To Offer Dealership sales manpower training as required.
    • • Issuing all demonstration vehicles and ensuring that appropriate dealership records are maintained.
    • • Ensure that dealership infrastructure is as per latest Corporate Identity Process norms and are compliant to all RE norms / Policies
    • • Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
    • • Ensure appropriate MIS reporting
    • • Rides & Customer meets to be organized as per target
    • • Responsible for launch of various customer schemes as and when required based on the annual budgeted cost for the region.
    • • Plan and implement sales promotional activities capturing optimum market shares
    • • Showcase consistent Customer satisfaction index & Sales Satisfaction index
    • • Maintaining relationship with business partners – Dealers (dealer profit enhancement), Banks & Financial institutions
    • • Coordinating the appropriate supply of new vehicles and ordering/acquiring vehicle inventory accordingly.
    Success matrics of the role
    • • % variance in actual v/s planned territory Sales plans and budgets
    • • Improvement in Sales satisfaction index
    • • Dealer Manpower training
    • • Dealer performance and retail targets
    • • MIS Reporting
    • • RECode
    Scope and Impact
    • • working knowledge in Dealer handling
    • • Sales Satisfaction index
    • • dealer performance
    Network and stakeholders
    • • Functional reporting to Regional Manager - Sales
    • • Dealer handling and dealer performance
    • • Retail targets
    • • BM - India+(Internal)
    • • Dealer Principle
    What are we looking for?
    • • Ability to manager dealer and dealer staff
    • • Strong Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • Graduation (BE / B.Tech) / Post Graduation.
    Experience
    • • At least 4-6 years of experience with Automobile brand and with experience in channle sales and dealer management.
  • Assistant Manager-Retail Finance
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Mumbai
    Role context and purpose
    • This position would be responsible in providing the Retail finance support for the Regional Team
    Key Responsibilities
    • • End to End managing the portfolio of New Business right from the login till the disbursement
    • • Expanding and converting the key customer, new customer, Contractors &
    • from our database
    • • Increase penetration in rural areas with product specific marketing campaigns and field activities
    • • Monitor over the retail development across the territories of dealer
    • • Ensure dealerships have dedicated teams for retail finance. Building team and training them
    • • Liaise with senior officials of Banks and NBFC’s and build relationships at regional and branch level
    • • Work closely with dealership managers, retail finance executives and monitor proposal movements
    • • Reduce turnaround time from enquiry to retail and create competitive advantage in sales facilitation
    • • Activate customized finance schemes for having a competitive advantage in the region
    • • Strategic Planning with sales team for sales and processes
    • • Gathering information on customer and market, competitive intelligence and follow-up opportunities
    • • Strong relation-ship with our existing customer till the maturity of his contract
    • • Giving a new initiative plan regarding market strategic and competitive prospect
    • • Monitoring the Monthly Performance of the Business
    • • Generating important MIS which are directly related for business decisions
    Success matrics of the role
    • • Relationship Building with retail finance institution
    • • Introduce customized finance schemes
    • • Reduce the turnaround time
    • • Ensure dealer partners finance through authorised finance partners
    • • Relationship Management
    Scope and Impact
    • • Training the dealer staff in respect company norms
    • • Ensuring customers benefit out of company schemes and dealers are adhering to the same
    Network and stakeholders
    • • Dealer Principle
    What are we looking for?
    • • 3-5 years of experience in Retail finance industry
    Additional Details
    Educational Qualification
    • Graduation / Post Graduation.
    Experience
    • • 3-5 years of experience in Retail finance industry
  • Assistant Manager-Dealer Management System
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Gurgaon
    Role context and purpose
    • This position is responsible for supporting the Regional Team in Sales Automation (DMS) for the assigned territory.
    Key Responsibilities
    • • Project Management activities including planning, development, Testing, Deployment and Rollout with Budgeting
    • • Understanding the business points and providing suitable solutions using IS / IT functions. Monitoring and controlling the Development, Implementation and AMS functions of the Project
    • • Coordination for a smoother roll out of DMS for new First Class dealer set ups and handling the issues while going Live in DMS
    • • DMS Usage audit and Follow-up’s to implement in the systems
    • • Tracking the various data maintained in DDMS and coordinating to update the data with the database.
    • • Data Migration support (Verifying dealer master data and sending the same to migration team
    • • Flashing Daily status report to stake holders
    • • Training of Regional and dealership teams
    • • Ensuring DMS Utilization by the dealers by providing proper inputs to Regional team
    • • Handling clarification calls from dealers and field team
    • • Monitoring and resolution of all technical issues
    • • Look into technical issues, if any and Co-ordinate with technical team for issues
    • • Responsible for generation of periodic Dealership Reports, evaluation and submitting to Reporting Manager
    • • Trouble shooting for any problems arising at dealership for smooth functioning
    • • Providing Application and Technical Support
    Success matrics of the role
    • • New DMS rollout and Training
    • • Project management and DMS Support to the Regional Team
    • • Training of Regional and delarship teams
    • • Resolving technical issues
    Scope and Impact
    • • He would be reporting to Team manager - Sales Automation based in Chennai.
    Network and stakeholders
    • • Regional Team
    • • Dealer and dealer staff
    • • DMS team based in Chennai
    What are we looking for?
    • • He should have sound knowledge in DMS
    • • Good Communication skills
    • • Team handling
    Additional Details
    Educational Qualification
    • Graduation / Post Graduation.
    Experience
    • • At least 3-4 years of experience in DMS and field experience
  • Assistant Manager-Quality Assurance
    Department
    Business- Motorcycle Accessories
    Function
    Global Commercial organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Chennai
    Role context and purpose
    • As an GMA QA Engineer for Royal Enfield Motorcycle Accessories (GCA) you will be a key team member of the GMA organisation, you will be based in India ensuring products reach our customers at the correct quality level, within cost and on time. You will work with teams across RE and at suppliers to deliver MCA products to market.
    • The main focus of this role will be to work closely with suppliers to ensure adequate supply of components for existing and new products as per design requirements within the quality and cost targets.
    Key Responsibilities
    • New product quality
    • 1.Work with suppliers to deliver the required PPAP document in advance of production
    • 2.Setting inspection requirements and approving Control plans for new products.
    • 3.Process flow audits prior to PPAP approval.
    • 4.Conduct and or arrange dimension checks of PPAP samples at supplier and at RE.
    • 5.Review drawings & designs with suppliers in advance of production.
    • 6.Reviewing production / manufacturing fixtures design & function
    • 7.Inspection fixture development and approval prior to manufacture.
    • 8.Confirm Agreement of inspection (AOI) documents for use by suppliers
    • 9.Work with RE SQA & Suppliers on supplier inspection processes and methods.
    • 10.Liaise with GMA design regarding new product production / manufacturing methods
    • 11.Be involved in continuous improvement activities.
    • Production quality
    • 12.Being the main point of contact for GMA suppliers for production quality issues.
    • 13.Monitor and correct GMA warranty issues.
    • 14.Raise & manage corrective action based on rejection data & warranty feedback.
    • 15.Audit suppliers on an ongoing basis to ensure product quality standards are maintained or improved.
    • 16.Conduct or witness component inspection layout audits
    • As a member of the GMA team you will need to have a flexible approach to work and job role. Expect to fully interact with the cross functional GMA team to both share your knowledge and benefit from the skills available within this team on a wide range of products and processes
    • The goal of each GMA team member is to grow the GMA revenue stream with well designed products produced using a robust process at the correct quality level.
    Success matrics of the role
    • As the GMA QA Engineer you will be measured on OTIF delivery on various goals and performance indicators. These will depend on the focus area for the year. Overall success of your role will depend on the following measures but is not limited to:
    • -Supplier PPM improvement.
    • -On time delivery of product to market
    • -Closed out (robust) corrective actions.
    • -Repeat issues of corrective actions
    Scope and Impact
    • -Responsible for the continuous supply of quality product from new & current suppliers
    • -Long term working relationship with multiple suppliers.
    • -Willingness to travel to suppliers in India & possibly around the world
    Network and stakeholders
    • You will report to the MCA Quality Manager based at the UK technical centre and interact with:
    • -Suppliers
    • -RE SQA & QA
    • -Warehouse team
    • -UK & India based Design and purchasing team
    What are we looking for?
    • As a member of the GMA team you will need to have a flexible approach to work and your job role. You must be prepared to travel to fulfill this role and expect to fully interact with the cross functional GMA team. You will be expected to both share your knowledge and benefit from the skills available within this team.
    • Our Joint goal is the Growth of the GMA RE revenue stream wit, profitable well designed products produced using a robust manufacturing process at the correct quality level
    • -Good knowledge of Manufacturing Process and finishing.
    • -Previous experience of at least 2-3 years within a quality role.
    • -Inspection fixture design and development.
    • -fully conversant with reading drawings and applying tolerances.
    • -Efficient multi tasking capabilities
    Additional Details
    Educational Qualification
    • B-Tech
    Experience
    • Previous experience of at least 2-3 years within a quality role.
  • Assistant Manager- Media Analyst
    Department
    Business- Gear
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Manager
    Reports to - (Administratively)
    Manager
    Reportees
    0
    Location
    Gurgaon
    Role context and purpose
    • The Digital Marketing division of Royal Enfield's Brand Strategy team is responsible for providing thoughtful, thorough and robust strategy for all digital touch-points (Web, Mobile, Search, Social, Display, Video and beyond) and then executing those recommendations expertly. The team leverages their expertise of each channel to make sure its recommendations are consistently excellent and innovative, and that in-channel performance is maximized while maintaining the brand integrity.
    • You will be a part of this team with specific focus on paid media interventions for the brand, reporting into Paid Media Lead and working with the team to build an effective and efficient customer nurturing streams. You bring in experience of handling multiple campaigns and multi-tasking between media operations, reporting and analysis across parallel priority projects. You have a keen attention to details and have a good grip with numbers and data dashboards. A person who is committed, disciplined and number driven and with an eye for details will be a perfect candidate for the role.
    Key Responsibilities
    • -Supporting the Central Digital team, reporting into the Digital Paid Media lead, to build effective digital paid media interventions.
    • -Support and liaison with the media partners/agencies on the media operations, implementation and reporting processes.
    • -Assess and evaluates agency proposals in line with lead objectives- Assist in developing investment strategies for maximizing --media dollars and media efficacy- Acts as a key negotiator working with vendors to ensure smart investments are made.
    • -Ensure quality & accuracy of campaign readiness, monitoring execution, attention to processes and maintain cadences with the agency and internal stakeholders wrt timely s.
    • -Support efforts towards building overall attribution ing with comprehensive understanding of key digital touchpoints -----beyond paid search insights (may also include organic search, other paid media formats, website, social, mobile, qualitative, secondary data, etc.)
    • -Would be maintaining/managing brand's ad manager accounts and dashboards for on-the-fly s and optimizations.
    Success matrics of the role
    • At this role, you will be measured on OTIF delivery on various goals and performance indicators. These will depend on the focus area for the year. Overall success of your role will depend on the following measures but not limited to:
    • Understanding of Media landscape and ability to bring efficient media solutions.
    • Incremental delta on the defined media matrices
    • On time reporting and optimization of campaigns
    • Adherence of network
    Scope and Impact
    • NA
    Network and stakeholders
    • -Reporting to Manager - Digital Marketing (Paid Media lead)
    • -Skip level to Group Manager - Digital Marketing (Dotted line support for social content promotion)
    • -External Stakeholders - Media Agency, Analytics Agency.
    • -Working with internal RE Finance MIS Spoc for managing agency billing
    What are we looking for?
    • Desirable
    • 5 years of experience (minimum 3yr with agency and 1yr in e-commerce industry)
    • Should have proven record or acknowledgment of successful industry leading media campaign implementation.
    • Strong understanding of Search, Display, Programmatic, Analytics.
    • Have worked on luxury, lifestyle, banking or sports brands.
    • Minimum
    • Must have at least 4 years of experience with any leading national or global Digital Media Agency/network.
    • Should have handled Ad-managers accounts (Google/Facebook/Programmatic) independently.
    • Implemented end-to-end campaign deliveries for a few global brands.
    Additional Details
    Educational Qualification
    • Minimum 3yrs Bachelors.
    Experience
    • Experience Level:
    • Desirable
    • 5 years of experience (minimum 3yr with agency and 1yr in e-commerce industry)
    • Should have proven record or acknowledgment of successful industry leading media campaign implementation.
    • Strong understanding of Search, Display, Programmatic, Analytics.
    • Have worked on luxury, lifestyle, banking or sports brands.
    • Minimum
    • Must have at least 4 years of experience with any leading national or global Digital Media Agency/network.
    • Should have handled Ad-managers accounts (Google/Facebook/Programmatic) independently.
    • Implemented end-to-end campaign deliveries for a few global brands.
  • Deputy Manager/Manager-Accounts Payble
    Department
    Accounts Payable
    Function
    Finance
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Group Manager
    Reportees
    0
    Location
    Chennai
    Role context and purpose
    • Brief description on the context and purpose of the role
    • Will be incharge of handling vendor reconciliations , assessment / audit requirements , Review of statutory deductions compliance, Implement the Internal order monitoring process
    Key Responsibilities
    • -Preparation of plan to cover the vendor reconciliation based on ABC analysis
    • -Completion of reconciliations as per the monthly targets
    • -Obtaining confirmation from vendors for the reconciliation and following up to ensure open points are closed by vendor in his books.
    • -SPOC for all audit related requirements like Statutory Audit , Tax Audit, Internal Audit etc.,
    • -SPOC for Assessment related requirements
    • -Performing test checks and validations to ensure compliance with statutory provisions like TDS , RCM on a Monthly basis
    • -To work as team member in monitoring Budgets/ Internal Order process
    Success matrics of the role
    • As an individual, you will be measured based on the yearly target provided to you as part of Annual work plan.
    Scope and Impact
    • Scope of the role and the related impact – To Lead the vendor reconciliation process , SPOC for Audit and Assessment related requirements, To implement the Internal order process effectively
    Network and stakeholders
    • -As an individual you will work with teams across the organization
    • -You will closely liaison with all our Team Members.
    What are we looking for?
    • -Chartered Accountant with at least 5-7 years of relevant experience in Manufacturing Industry.
    • -SAP Knowledge will be an added advantage
    • -Good command over Microsoft Excel , Google forms
    • -Ability to handle team and guide them in case of hardships
    Additional Details
    Educational Qualification
    • Chartered Accountant
    Experience
    • Chartered Accountant with at least 5-7 years of relevant experience in Manufacturing Industry.
  • Deputy Manager– Pre owned Motorcycles
    Department
    Business Markets- India+ Business Markets- International Business Business Markets- RENA
    Function
    Global Commercial Organisation
    Reports to - (Functionally)
    Group Manager
    Reports to - (Administratively)
    Head
    Reportees
    0
    Location
    Mumbai
    Role context and purpose
    • Royal Enfield is establishing a new business vertical – Vintage – for the pre-owned motorcycles business . The major key offerings thru this business initiative would be: Pre-Owned, Refurbished, Restored – RE dealers will facilitate the business of procurement, refurbishment, sale, etc of RE motorcycles from the customers. This business will also support Royal Enfield and its dealers to
    • The Area Managers should closely work with the dealers and their team to achieve the goals, training the team, customer feedback, etc. Increase the network presence across the country.
    Key Responsibilities
    • 1.Ensure the Vintage dealers do the business as per the company guidelines, standards, etc
    • 2.Ensure the dealers team is trained and equipped enough to procure RE pre-owned motorcycles
    • 3.Ensure the dealers team is trained and equipped enough to refurbish, sell them
    • 4.Ensure the dealers retail the pre-owned motorcycles as per the guideline prices
    • 5.Ensure the dealers update the price matrix on a weekly basis
    • 6.To bring in market intelligence, data base building, data maintenance
    • 7.To ensure the dealers meet the monthly business target
    • 8.To ensure customer satisfaction thru proper delivery commitment
    • 9.To ensure the dealers team is equipped enough to handle the complete journey cycle, enquiry to delivery with regard to retail and procurement also.
    • 10.To ensure dealers achieve the upgrade targeted numbers
    • 11.To ensure feedback is taken from each customer
    • 12.To ensure that right product mix , colour, model, etc at the dealership stock
    • 13.To ensure that the dealers team is properly following the check list, etc while procuring
    • 14.To ensure that the title transfer is done for the POB retail
    • 15.To scale up the vintage business in other dealers / other areas as per the company plans
    • 16.To ensure BTL activities are done to generate the required foot fall in the touch points
    • 17.To ensure that the dealers follow the statutory norms of the state and central government policies
    • 18.To arrange ride events to the customers
    Success matrics of the role
    • you will be measured on OTIF delivery on various goals and performance indicators. These will depend on the focus area for the year. Overall success of your role will depend on the following measures but not limited to:
    Scope and Impact
    • ? To achieve the targets as per the company
    • ? The ASMs should join the company on or before 15th Oct 2017
    Network and stakeholders
    • ? To closely work with Service, warranty, spares team, regional team
    What are we looking for?
    • ? The role will be a Area Sales Manager for pre-owned business.
    • ? Good communication, selling, skills. Go getter. To drive the business.
    • ? OE - Pre-owned business experience (CARS , etc) like Maruti True Value, Hyundai Advantage, etc
    • ? Base locations will be – Delhi, Mumbai , Kolkatta
    Additional Details
    Educational Qualification
    • BE, MBA
    Experience
    • 5-6 Year
  • Deputy Manager-Human Resource
    Department
    Human Resources
    Function
    Enabling Function
    Reports to - (Functionally)
    Group Manager HR
    Reports to - (Administratively)
    Head
    Reportees
    0
    Location
    Chennai
    Role context and purpose
    • To execute people strategies that enable SSS unit to achieve its business strategies
    Key Responsibilities
    • 1.Execute the specifics of the approved HR plan in the SSS business unit assigned
    • Act as the representative of HR for all employee related queries, issues, processes in the business unit
    • Implement all initiatives as per the approved HR plan in the business unit.
    • 2.Ensure all HR records and documents of the BU employees are maintained and keep the database updated
    • Roll out relevant induction programs at the BU for new joinees
    • Ensure completion of the cyclical performance management activities of the PMS on time
    • Ensure compliance with all relevant statutes
    • 3.Share the learning and development needs of the BU with the Organisation Development team and collaborate to create a suitable L&D plan
    • Implement the approved L&D plan at the unit
    • Improve employee engagement within the BU, by suggesting and implementing suitable initiatives
    • 4.Implement and roll out HR processes and policies for the unit
    • Ensure adherence to all applicable labor laws of the unit
    • Maintain all relevant documentation and records for such compliance
    Success matrics of the role
    • -Learning and Development
    • -HR Business Planning
    • -Performance Management
    Scope and Impact
    • -Employee Engagement
    • -Organisation Development.
    Network and stakeholders
    • -HR team
    • -Managers in the business unit
    • -Employees in the business unit
    • -Finance & Accounts
    What are we looking for?
    • -Essential –Masters degree/Specialization in HR
    • -Minimum of 7 years of working in Human Resource function
    Additional Details
    Educational Qualification
    • • Essential –Masters degree/Specialization in HR
    Experience
    • -Minimum of 7 years of working in Human Resource function

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