1. INTRODUCTION
This privacy policy explains how your personal information is collected and used by Royal Enfield, Eicher Motors Limited, or any of our affiliates when you visit our site at "www.royalenfield.com." For a full list of affiliates please see here. We want our services to be safe and secure for our users. Establishing uniform practices for processing personal information helps ensure that such personal information is handled fairly and appropriately, and disclosed or transferred only under proper circumstances.
You are encouraged to review this privacy policy whenever you visit "www.royalenfield.com." to make sure that you understand how any personal information you provide will be processed.
For the purposes of this policy, “personal information” means any information that, alone or in combination with other information, identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked directly or indirectly, with a particular individual or household.
2. COLLECTION AND USE OF INFORMATION
2.1 COLLECTION OF YOUR INFORMATION
We collect personal information you submit voluntarily, such as your name, email address, company information, street address, telephone number, or other information. We, along with our service providers, may also automatically collect data about your device and activity. Personal information that we collect may include, but is not limited to:
2.2 HOW WE USE YOUR INFORMATION
Any of the information we collect from you may be used in one of the following ways:
3. HOW WE SHARE PERSONAL INFORMATION
Royal Enfield does not sell, rent, trade, or share (as defined by California law) personal information collected through its "www.royalenfield.com" with third parties. Royal Enfield may disclose your personal information in the following ways:
4. LINKS TO WEBSITES AND APPS
We may provide links to other websites to improve your web experience, and to offer you products in which you might be interested. When you click on these links, you will be transferred from our site and connected to the site of the organization or company that you select. This Policy does not apply to the practices of other companies or websites that are provided by third parties. If you visit a third party website, you should consult that site's privacy policy before providing any identifiable personal information. Royal Enfield does not assume any responsibility or liability in relation to the conduct of these third parties.
5. CHILDREN’S PRIVACY
Our site is not directed to people who are under 18 years old. We do not knowingly collect personal information from individuals under 18 years of age. Individuals under the age of 18 should not attempt to provide us with any personal information. If you think we have received personal information from individuals under the age of 18, please contact us immediately. We do not knowingly “sell” or “share” the personal information of individuals under 18 years of age.
6. CONTROL OF YOUR INFORMATION
Royal Enfield also provides individuals with the following rights with regards to your personal information:
Please contact us at myprivacy@royalenfield.com to exercise any of these rights.
Your request must be made in writing. In your request, please make clear which right you would like to exercise. If you direct us not to sell/share your personal information, we will consider it a request pursuant to California’s “Shine the Light” law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes. We will also honor opt-out preferences transmitted through Universal Opt-Out Mechanisms (UOOMs) as a valid means to opt-out of targeted advertising . We reserve the right to confirm your identity to process your requests. This is a security measure to, for example, help ensure we do not disclose information to a person who is not entitled to receive it.
You may designate an authorized agent to make a request on your behalf. If you do so, we may require proof of your identification, the authorized agent’s proof of identification, and any other information that we may request in order to verify the request, including evidence of valid permission for the authorized agent to act on your behalf. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee or decline to comply with your request if your request is clearly unfounded, repetitive, or excessive.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.
We note, however, that these rights, and rights listed elsewhere in this Privacy Policy, may not be absolute, and in some cases, we may not be able to respond to your request, such as when a legal exemption applies or if we are not able to verify your identity. If we cannot grant your request, we will provide reasons.
7. DATA STORAGE
Royal Enfield may transfer your information from “www.royalenfield.com” to other databases and store it on Royal Enfield or other supplier systems. Royal Enfield ensures appropriate security controls when storing data on its or its suppliers’ systems.
8. CROSS-BORDER DATA TRANSFERS
When conducting business, working on company projects, or implementing new processes or systems, an operation may require the transfer of personal information to other entities or third parties that are located outside of your jurisdiction. When that is the case, your personal information becomes subject to the local laws of general application which may be different from the jurisdiction of your residency.
9. COMMITMENT TO DATA SECURITY
We have implemented reasonable security features designed to protect personal information. While we try our best to safeguard personal information once we receive it, please understand that no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. When we engage service providers to process personal information, we take steps to ensure that they do so securely, in accordance with our instructions and under appropriate contract terms that we have in place with them.
We ensure that our service providers employ industry standard security measures to ensure the security of information through legally binding terms and conditions. However, users of our “www.royalenfield.com” are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any Workday websites. Access to and use of password protection and/or a restricted part of “www.royalenfield.com” is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.
10. ADDITIONAL CHOICES YOU CAN MAKE
Cookies. As is the case with many sites, when you visit our site and complete a registration form, we will place a "cookie" on your computer, which helps us identify you. We will not use "cookies" or other devices to follow your click stream on the Internet generally, but will use them, and other devices, to determine which pages or information you find most useful or interesting at our own sites.
Most browsers permit you to refuse to accept a "cookie" offered by a site. You will not be denied access to any part of the site on account of your refusal to accept a cookie that is not a strictly necessary cookie, but your transactions through this site may be delayed due to the time it takes you to re-enter basic information necessary to complete a transaction.
Should you choose to unsubscribe or to be forgotten, the cookies will be disabled. For more information about cookies and its usage visit our cookie policy. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
Email Communications. If you provide us with your email address in order to receive communications, you can opt-out of marketing emails at any time by following the instructions at the bottom of our emails. Please note that certain emails may be necessary for the operation of our Site, such as to deliver notifications directly to you through the Site. You will continue to receive these emails, even if you unsubscribe from our marketing communications.
Analytics. The website may use Google Analytics to help us analyze how the website is being accessed and used. You can learn more about how Google protects your data by clicking here. To opt-out of Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on, available here. You may opt-out of Google’s use of cookies by visiting Google’s Ads Settings.
Do Not Track. Some browsers may be configured to send “Do Not Track” signals to the online services that you visit. The website currently does not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
11. RETENTION AND DISPOSAL
We will retain your personal information for as long as necessary to fulfill the purpose of collection, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish and defend legal claims, for fraud prevention purposes, or as long as required to meet our legal obligations. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, any applicable ongoing legal claims, and the applicable contractual obligations or legal requirements. We do not retain information specific to us beyond any limits imposed by law.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish that we no longer use your information to provide you services, contact us via the information provided in section 12 of this privacy policy. We will respond to your request within 30 days of receipt of the request. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
12. PRIVACY CONTACT INFORMATION
If you have any questions regarding our privacy policy or if you need to make a request under section 6, you can do so by contacting us by email addressed to myprivacy@royalenfield.com.
13. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be amended by Royal Enfield may, without notice or liability, update this Privacy Policy. You should periodically revisit this posting to review any revisions to this Privacy Policy.
Our collection of personal information has not changed during the last 12 months.
United States Privacy Law Appendix
This Section provides additional information required by the laws of certain states in the United States, including but not limited to California and Colorado. Our collection of personal information has not changed during the last 12 months.
As explained in this Privacy Notice, we do not “sell” or “share” any personal information as those terms are defined under California privacy law. The following chart provides information about the categories of personal information we collect, how we collect it, why we collect it, with whom we share it, and how long we retain it.
Category | What we collect | How we collect it | Why we collect it | With whom we share it | How long we retain |
---|---|---|---|---|---|
Identifiers | Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers. For more information please see the Collection of Your Personal Information section of the Privacy Policy. | Collected online or offline when you directly provide it to us, through your use of our services, or from third parties. | We collect this information for the purposes listed in the How We Use Your Personal Information section of the Privacy Policy. | Shared with our affiliates, partners and service providers as described in the How We Share Personal Information section above. | We may retain this information for as long as necessary for the purposes for which the information was first collected and any other business purpose, including, but not limited to, legal, archival, accounting, and/or audit purposes. |
Protected classification characteristics under California or federal law | For more information please see the Collection of Your Personal Information section of the Privacy Policy. | Collected online or offline when you directly provide it to us, through your use of our services, or from third parties. | We collect this information for the purposes listed in the How We Use Your Personal Information section of the Privacy Policy. | Shared with our affiliates, partners and service providers as described in the How We Share Personal Information section above. | We may retain this information for as long as necessary for the purposes for which the information was first collected and any other business purpose, including, but not limited to, legal, archival, accounting, and/or audit purposes. |
Commercial information | Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. For more information please see the Collection of Your Personal Information section of the Privacy Policy. | Collected online or offline when you directly provide it to us, through your use of our services, or from third parties. | We collect this information for the purposes listed in the How We Use Your Personal Information section of the Privacy Policy. | Shared with our affiliates, partners and service providers as described in the How We Share Personal Information section above. | We may retain this information for as long as necessary for the purposes for which the information was first collected and any other business purpose, including, but not limited to, legal, archival, accounting, and/or audit purposes. |
Biometric information | N/A | N/A | N/A | N/A | N/A |
Internet or other similar network activity | Information on a customer’s interaction with our services including websites, applications, or advertisements. For more information please see the Collection of Your Personal Information section of the Privacy Policy. | Collected online when you directly provide it to us, through your use of our services, or from third parties. | We collect this information for the purposes listed in the How We Use Your Personal Information section of the Privacy Policy. | Shared with our affiliates, partners and service providers as described in the How We Share Personal Information section above. | We may retain this information for as long as necessary for the purposes for which the information was first collected and any other business purpose, including, but not limited to, legal, archival, accounting, and/or audit purposes. |
Geolocation data | IP address. For more information please see the Collection of Your Personal Information section of the Privacy Policy. | Collected online or offline when you directly provide it to us, through your use of our services, or from third parties. | We collect this information for the purposes listed in the How We Use Your Personal Information section of the Privacy Policy. | Shared with our affiliates, partners and service providers as described in the How We Share Personal Information section above. | We may retain this information for as long as necessary for the purposes for which the information was first collected and any other business purpose, including, but not limited to, legal, archival, accounting, and/or audit purposes. |
Sensory data (Audio, video, etc.) | N/A | N/A | N/A | N/A | N/A |
Professional or employment-related information | Current or past job history. For more information please see the Collection of Your Personal Information section of the Privacy Policy. |
Collected online or offline when you directly provide it to us, through your use of our services, or from third parties. | We collect this information for the purposes listed in the How We Use Your Personal Information section of the Privacy Policy. | Shared with our affiliates, partners and service providers as described in the How We Share Personal Information section above. | We may retain this information for as long as necessary for the purposes for which the information was first collected and any other business purpose, including, but not limited to, legal, archival, accounting, and/or audit purposes. |
Non-public education information | N/A | N/A | N/A | N/A | N/A |
Inferences drawn from other personal information | Information generated from your use of our products, services, or your visit to the premises reflecting your preferences. For more information please see the Collection of Your Personal Information section of the Privacy Policy. |
Collected online or offline when you directly provide it to us, through your use of our services, or from third parties. | We collect this information for the purposes listed in the How We Use Your Personal Information section of the Privacy Policy. | Shared with our affiliates, partners and service providers as described in the How We Share Personal Information section above. | We may retain this information for as long as necessary for the purposes for which the information was first collected and any other business purpose, including, but not limited to, legal, archival, accounting, and/or audit purposes. |
Sensitive personal information | For more information please see the Collection of Your Personal Information section of the Privacy Policy. | Collected online or offline when you directly provide it to us, through your use of our services, or from third parties. | We collect this information for the purposes listed in the How We Use Your Personal Information section of the Privacy Policy. | Shared with our affiliates, partners and service providers as described in the How We Share Personal Information section above. | We may retain this information for as long as necessary for the purposes for which the information was first collected and any other business purpose, including, but not limited to, legal, archival, accounting, and/or audit purposes. |